Consulting

Senior digital leadership, on your side of the table.

Fifteen years of it, available by the day. We take the weight off the decision you have been carrying, make the call with you, and leave your team able to hold it after we go.

See ways to work together →

What a typical month looks like

A digital director two days a month, not a hire you cannot justify.

01 Half a day with your leadership team: deciding, not presenting
02 A day moving the two things that are actually stuck
03 Half a day with the person who will own it once we step back

No slide decks nobody reads. Notes, decisions, owners.

Three sentences we hear in the first ten minutes.

If one of these is yours, the conversation is worth having.

"We have a digital strategy, but nothing has moved."

Usually because it was written as an aspiration rather than a sequence of decisions with names against them. We turn it back into work.

"There is an audit coming and I am not confident."

We find out what is actually true before somebody else does, fix what matters first, and give you the evidence trail to show for it.

"Everyone is using AI and nobody agreed to anything."

A workable position, in weeks: what is fine, what is not, what needs a human check — and how you keep that current as the tools change.

What we are asked to do

Six domains, six kinds of engagement. Pick the one that is keeping you up.

Every engagement is scoped against the same six domains the platform measures, so the work and the numbers speak the same language.

Digital Direction
A strategy that reads as a sequence of decisions

We start from what you are actually trying to achieve as an organisation, then work out which digital decisions serve it and in what order. Most of the value is in what we agree to stop doing.

What you end up with
A one-page direction your trustees will approve
A twelve-month sequence with owners and dates
The list of things deliberately not being done yet
Data & Digital Safety
Governance that holds up when somebody checks

Policies are the easy part. We go after the ordinary habits that cause incidents, files shared too widely and data kept because deleting felt risky, and put a rhythm in place that keeps them closed.

What you end up with
A current, honest record of what data you hold and why
Retention and close-out practice people actually follow
An evidence trail ready for audit or funder scrutiny
Learning & Development
Capability that keeps up without a training budget

We replace the annual course nobody remembers with measurement and ten-minute steps, then coach your managers to run it. The platform does the heavy lifting; we make it part of how the place works.

What you end up with
A capability baseline for every person, not a sample
Managers able to read and act on their own team view
Training spend pointed only where there is a real gap
Tools & Systems
Stop paying twice for the same capability

Before recommending anything new we find out what you already own and what people are really using. Often the answer is configuration and confidence rather than procurement.

What you end up with
A map of what you own, what is used, what overlaps
A build-or-buy recommendation with real numbers
A migration plan your team can run themselves
Processes & Problem Solving
Fewer things landing on your desk twice

We take the two or three processes that generate the most escalation, work through them with the people doing them, and leave the fix documented where they will find it.

What you end up with
The escalation pattern, named and measured
Reworked processes owned by the team that runs them
A way of documenting fixes that survives staff turnover
AI Literacy
A defensible AI position, in weeks not quarters

Blanket bans get ignored and unmanaged enthusiasm gets expensive. We help you land in the middle: what is fine, what is not, what always needs a human check, and who keeps it current.

What you end up with
An AI use policy written in language people follow
A short list of uses worth piloting first
Confidence measured, so you can see it move

Three ways to work with us.

All three end the same way: your team holding it without us.

Ongoing

Fractional digital director

Two days a month, in your leadership rhythm. You get the judgement of a digital director without the salary, the recruitment risk, or the wait.

Six weeks

Decision sprint

One question, answered properly: the system to replace, the AI position to take, the structure to change. Fixed scope, fixed fee, a decision at the end.

Three weeks

Capability review

The assessment across everyone, read properly by someone who has run these organisations. Where you are exposed, where you are stronger than you thought, what to do first.

01

Conversation

Half an hour

You describe the problem. We say whether we are the right answer, and what it would take. No proposal theatre.

02

Find out what is true

Week one to two

Interviews, the assessment across your people, and a look at what you already own. Belief and reality rarely match.

03

Decide and do

The bulk of it

You describe the problem. We say whether we are the right answer, and what it would take. No proposal theatre.

04

Handover

Last two weeks

Written, named and rehearsed. If the capability leaves when we do, we have not finished the job.

Who you actually get

One senior pair of hands. No pyramid, no handover to a junior after week two.

Fifteen years running digital in organisations where the budget was tight, the board was cautious and the team was already busy. Charity, public sector, professional services — places where the answer has to work on Monday, not in theory.

If a piece of work does not need us, we will say so. It is the fastest way to be worth calling again.

Named consultant for the whole engagement
Every engagement ends with a written handover
Beyond the boardroom

The advice is better because the hands still work.

Leadership, transformation and programme management are the day job. Underneath them sit fifteen years of actually building and running the things — which is why the recommendation tends to survive contact with delivery.

Front-end and web development

WordPress at expert level, with real work across Drupal, Kentico and the usual estate of half-migrated sites nobody wants to touch.

CRM that people actually use

HubSpot implementation and clean-up, plus Dynamics experience, including the unglamorous part where the process gets fixed before the system does.

Data protection and privacy

Senior Information Risk Owner for a hospice; accountable for the decisions, not advising on them from a distance.

Digital marketing and measurement

The Google suite set up properly - Analytics, Tag Manager - alongside technical SEO and paid media that reports numbers you can trust.

Often these arrive as part of a wider engagement rather than on their own. Ask and we will say which.

Bring us the decision you keep putting off.

Half an hour, no pitch. You will leave with a view either way.